LanguageLine Solutions®  Trust Center

LanguageLine Solutions® Trust Center

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LanguageLine Solutions® Trust Center

At LanguageLine Solutions, trust is at the heart of every interaction. As a global leader in language access, we recognize the responsibility that comes with supporting organizations and the communities they serve. Our security, privacy, and compliance programs are built into our people, processes, and technology and are supported by rigorous controls, ongoing training, independent assessments, and internationally recognized standards. Across our solutions, we apply security and privacy practices appropriate to the services we provide and the information involved. Our dedicated Compliance and Technology Security teams work continuously to safeguard information, manage risk, and help our clients meet their security and regulatory requirements. We are committed to being more than a service provider, we strive to be your trusted partner in security, privacy, and compliance. For questions about LanguageLine’s security or compliance programs, please contact clientassessments@languageline.com.

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ISO
vpat
VPAT

Announcements

SOC 2 TYPE 2 + HIPAA Fieldwork completed September 18, 2026

We expect to receive the report within 6-7 weeks, with no exceptions noted during fieldwork.

ISO 27001 Surveillance Audit Completed September 8, 2026

We expect to receive the updated certificate expected within 4–5 weeks, with no major non-conformities identified.

Quick Summary

One or more annual third-party audit(s)

Annual third-party penetration testing

Has a disaster recovery plan

Subprocessors list available

Has cyber insurance

Will enter into a DPA

Uses a centralized IAM solution (SSO) to manage employee access

Has a privacy policy

Featured Documents

Documents & Knowledge Base FAQs

Subprocessors3

Subprocessor
Location of Processing
Usage Details
AWS

AWS

United States
PaaS Provider
Nice

Nice

United States
PaaS provider
Salesforce

Salesforce

United States
PaaS Provider
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